In an age of rapidly evolving consumer expectations, retail businesses must stay ahead of the curve by adopting transformative technologies. The Retail Technology Show is one of the UK’s premier events dedicated to connecting retailers with innovative technology providers. It offers a powerful platform for retail professionals to discover, experience, and implement solutions that can enhance every aspect of their operations — from customer experience and inventory management to payments and analytics.
What is the Retail Technology Show?
The Retail Technology Show (RTS) is a highly anticipated annual trade event designed for retail and hospitality leaders looking to leverage technology to grow and streamline their businesses. This event brings together some of the brightest minds in retail, technology developers, and influential decision-makers under one roof.
It is not just an exhibition; it’s an experience. From interactive demos to thought-provoking panels, RTS delivers both inspiration and practical tools.
When and Where
The upcoming edition of the Retail Technology Show will take place over two days at ExCeL London, one of the city’s most prestigious event venues known for its spacious layout, excellent transport links, and nearby accommodation options.
Venue: ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL
Dates: April 22–23, 2026
Timings:
- Day 1: 9:00 AM – 5:00 PM
- Day 2: 9:00 AM – 4:30 PM
Entry Cost
Attendance to the Retail Technology Show is completely free for qualified retail professionals. All you need to do is register online in advance to receive your entry pass. It’s a cost-effective way to explore cutting-edge innovations without the barrier of expensive admission fees.
What to Expect
With over 400 exhibitors showcasing the latest advancements in retail technology, the event covers a wide array of sectors, including:
- Point-of-sale systems and payment solutions
- E-commerce platforms and integrations
- Customer relationship management (CRM) tools
- In-store analytics and footfall tracking
- Artificial Intelligence and machine learning
- Supply chain and inventory automation
- Security systems and loss prevention
- Omnichannel customer engagement tools
In addition to the exhibition floor, the event also features several themed zones and innovation trails, where startups and new technologies get the spotlight.
Conference Highlights
One of the main attractions of the Retail Technology Show is its world-class conference program. The show features multiple stages with sessions led by top retail executives, technologists, and thought leaders.
Expect sessions on:
- Emerging tech trends in retail
- Strategies for boosting customer loyalty
- Future of payments and mobile commerce
- Leveraging AI to personalize the customer journey
- Omnichannel retailing and integrated logistics
- Cybersecurity challenges and data protection
Each session is carefully curated to provide both inspiration and practical takeaways, ensuring attendees leave with actionable insights.
Benefits of Attending
1. Discover New Technology Solutions
Attendees get a hands-on experience with the latest tools and platforms that can make their retail operations smarter, faster, and more customer-centric.
2. Expand Your Network
RTS attracts over 15,000 attendees from across the UK and beyond, including senior decision-makers and C-suite executives. It’s a prime opportunity to forge partnerships and share best practices.
3. Learn from Industry Experts
With more than 100 speakers across two days, the event’s conference programme offers deep dives into topics that matter most to modern retailers.
4. Improve Operational Efficiency
Explore technologies that can help reduce costs, streamline operations, and improve supply chain visibility.
5. Futureproof Your Business
From contactless checkout solutions to immersive customer experiences, RTS gives you a glimpse into what’s next in retail and how to prepare for it.
6. Inspiration and Innovation
Walk away with fresh ideas, strategies, and tools to apply in your own business. The event is designed to spark innovation and challenge outdated thinking.
Who Should Attend?
The Retail Technology Show is tailored for professionals working across all areas of the retail and hospitality sectors, such as:
- Chief Information Officers
- Heads of IT and Technology
- Retail Operations Managers
- Heads of E-commerce and Digital
- Marketing and Customer Experience Leaders
- Store Planning and Development Heads
- Procurement Managers
- Independent retailers looking to scale with tech
If you’re involved in shaping the future of retail for your organization, this event is designed for you.
Accommodation Near the Venue
ExCeL London is surrounded by several convenient accommodation options, making it easy to stay nearby and maximize your time at the event. Recommended hotels include:
- Novotel London ExCeL – Just a short walk from the venue, ideal for business travelers.
- Crowne Plaza London Docklands – Modern, upscale option with conference facilities.
- Travelodge London Excel – Budget-friendly and convenient.
- Premier Inn London Docklands – A comfortable stay with great connectivity.
Booking early is advised, as demand for rooms near the venue is high during major trade events like RTS.
Tips to Make the Most of Your Visit
- Plan Ahead: Review the exhibitor list and schedule to identify key sessions and booths.
- Bring Business Cards: There are countless networking opportunities.
- Stay Comfortable: Wear comfortable shoes – the venue is vast and you’ll be doing a lot of walking.
- Engage Actively: Ask questions, attend Q&As, and book time with exhibitors for private demos.
- Stay Late if You Can: Post-event networking activities often provide some of the best opportunities to connect casually with peers and experts.
Final Thoughts
The Retail Technology Show stands out as one of the most important events in the UK retail calendar. It’s not just about viewing products — it’s about understanding how retail is evolving and how your business can be part of that journey. Whether you’re a large chain looking to optimize operations or an independent retailer exploring digital transformation, RTS offers you the tools, knowledge, and partnerships to grow your business.
With its mix of innovation, inspiration, and practical solutions, this is more than just a trade show — it’s a launchpad for the next phase of retail excellence. Don’t miss the chance to connect with the future of commerce, today.
Book your free ticket here: https://www.retailtechnologyshow.com